I’m back in Milan for a few days. Earlier today I had to take the tram, but I didn’t have tickets, so I went to buy them.
“Buongiorno, vorrei due biglietti” (Good afternoon, I would like 2 tickets) I said.
The woman at the counter looked at me with little interest and said “Non ho capito” (I didn’t understand).
“Due biglietti, per favore” (Two tickets, please).
She gave me the tickets, I paid, and she gave me the change. I put everything in my bag and said, “Grazie! Buona giornata!” (Thank you! Have a nice day!).
Silence. She didn’t say a word.
And I’m kind of speechless too. Seriously, being nice doesn’t kill you! Where have your good manners gone? Is this a good customer service? I don’t think so!
Well, whatever. I got my tickets. I took the tram, and I went shopping. And now I’m enjoying my new shoes! And Semola is enjoying the shoebox!